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Mountainview Family Practice in Grants Pass, OR

Mountainview Family Practice

TTY

711

Billing

Hours

Mon-Fri  8 a.m. – 5 p.m.  
Evening and weekend visits available by appointment 

OFFICE HOURS AND APPOINTMENTS
Normal appointment hours are 8:00 a.m to 5:00 p.m., Monday through Friday. Visits are by appointment. Saturday hours are available by appointment and staffed by the provider on call. Emergencies are accepted and less urgent problems will be worked in to our scheduled appointments as soon as possible. If you are unable to keep your appointment, we will be happy to reschedule you. We do ask that you notify us as early as possible (24 hours notice preferred) so we can offer your time to another patient.

New patients should arrive 30 minutes prior to their appointment time to fill out patient information and medical data forms. Please bring your insurance cards with you. We will be making a copy for your file.  Immunization records for children should also be copied for the file.

There will be times when emergencies at the hospital will interrupt the doctors office hours. This can result in delays or possible rescheduling of your visit. We will try to contact you as early as possible to notify you of any changes in your appointment time should they occur.

TELEPHONE CALLS
Our phones are answered by office personnel from 8:00 a.m. to 5:00 p.m., Monday through Friday. The clinical staff is available to triage your call from 8:00 a.m. to 5:00 p.m. If the clinical staff is unavailable to take your call you may leave a detailed and confidential message with the receptionist or ask to be transferred to their voice mail to leave a detailed or confidential message. Your calls will be returned promptly as voice mail is checked every hour. In the case of emergency the clinical staff and physician are available to take your call. Please inform the receptionist you are calling with an emergency.

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Trusted Physician Association Member

We are a proud member of the AllCare Independent Physician Association. Along with more than 70 independent physicians in Josephine and Jackson counties, we’re working together to provide quality, cost-effective healthcare for our communities.

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